Returns Handling


Reverse logistics is the flow of goods and products from your customers back to your warehouses. It’s called so because it is the exact opposite of the conventional supply chain, where the goods move from your inventory to your customers.  Reverse or Return logistics is increasingly gaining traction, especially with the rise of eCommerce. Most products that you shop online today are either returnable or replaceable.

Reverse Logistics customised solution 

We offer tailor-made solutions on Reverse Logistics in which effective coordination with end-consumers ensures timely pick-up and delivery of products back to partner establishment within 24 to 72 hours of intimation, every day for 365 days a year - including Sundays/Holidays so that end-customers receive their refunds in a timely manner. 


Quality Check Enabled Reverse Logistics

We offer Door Step Quality Check enabled Reverse Pickup Solutions for various product categories – be it mobile phones, household goods, apparels, electronic gadgets etc. The solution helps to curb return-related leakages and simplifies online shopping returns.  Our dedicated and well-trained trained Associates carry out Quality Checks on products, subject to product conditions and other parameters meeting the customer’s return policy, resulting in faster refund or replacement for consumers.  


Returns Handling

We can process returns for you - exactly the way you need them done. We have the manpower and skills available to handle all kinds of requests.

Accept Returns

Your customers can ship back return products to our fulfilment centers directly.

RMA Handling

We can handle and process your returns and add qualifying products backs to inventory.

Special Instructions

Do you have any special instructions on how you want us to handle your returns?

RMA Processing

Whether you want us to ship back all your returns to you or need us to inspect them and add them back to your inventory, we offer both options. We also offer the option to include shipping labels with your orders so your customers can return orders.  

Multiple Options for Handling Returns

Add Back to Inventory

We can add your returns back into your inventory.