Reverse logistics is the flow of goods and
products from your customers back to your warehouses. It’s called so because it
is the exact opposite of the conventional supply chain, where the goods move
from your inventory to your customers. Reverse or Return logistics is increasingly
gaining traction, especially with the rise of eCommerce. Most products that you
shop online today are either returnable or replaceable.
We offer tailor-made solutions on Reverse
Logistics in which effective coordination with end-consumers ensures timely
pick-up and delivery of products back to partner establishment within 24 to 72
hours of intimation, every day for 365 days a year - including Sundays/Holidays
so that end-customers receive their refunds in a timely manner.
We offer Door Step Quality Check enabled
Reverse Pickup Solutions for various product categories – be it mobile phones,
household goods, apparels, electronic gadgets etc. The solution helps to curb
return-related leakages and simplifies online shopping returns.
dedicated and well-trained trained Associates carry out Quality Checks on
products, subject to product conditions and other parameters meeting the
customer’s return policy, resulting in faster refund or replacement for
We can process
returns for you - exactly the way you need them done. We have the manpower and
skills available to handle all kinds of requests.
can ship back return products to our fulfilment centers directly.
We can handle and
process your returns and add qualifying products backs to inventory.
Do you have any
special instructions on how you want us to handle your returns?
Whether you want us to ship back all
your returns to you or need us to inspect them and add them back to your
inventory, we offer both options. We also offer the option to include shipping
labels with your orders so your customers can return orders.
We can add your returns back into
We can discard your items if you
don't want them added back to your inventory.
We can inspect your items when they
We can re-ship your items back to
customers if needed.
When we receive returns, we will notify you and you can let the inbound manager know how you would like us to process your returns.
Absolutely. We can do any work request according to your instructions. You can provide work documents or videos.
We can collect all your returns for you, after which, you can submit a request to have all of them shipped back to you.